Dr. Yasin Ali v UMEME Limited (EDT COMPLAINT 32 of 2019)
Dr. Yasin Ali v UMEME Limited (EDT COMPLAINT 32 of 2019) [2024] UGEDT 2 (19 March 2024)
The Tribunal found that the respondent failed to adduce satisfactory evidence proving that Meter No. U224560 was tampered with by the complainant or that it was under-registering due to the complainant's actions. The critical meter tests were conducted in the absence of the complainant's representative, contrary to mandatory regulatory requirements, rendering the results unreliable. The respondent did not establish the status of the meter at installation, nor did it provide a baseline for its accuracy. The Tribunal also found that the computation of the unbilled energy was not sufficiently ex…
Source excerpt
- Electricity Meter Disputes
- Utility Billing
- Regulatory Compliance
- Natural Justice