Stanley Technical Service Limited v UMEME Limited (EDT COMPLAINT 2 of 2016)
Stanley Technical Service Limited v UMEME Limited (EDT COMPLAINT 2 of 2016) [2017] UGIC 28 (3 November 2017)
The tribunal found that the respondent's disconnection of the complainant's electricity supply was manifestly unlawful. There was no evidence of a valid government directive or policy in force at the time of disconnection, nor was there compliance with the applicable regulatory framework. The respondent failed to provide reasonable notice, did not investigate or respond to the applicant's complaint in a timely manner, and ignored both the applicant's and the regulator's communications. The tribunal held that the respondent could not lawfully compel the applicant to join a private company as a…
Source excerpt
- Electricity Supply Disputes
- Regulatory Compliance
- Compensation For Loss
- Bulk Metering Policies